Privacy Policy

Your privacy is important to us, so Serai Homes, has created the following Privacy Policy ("Policy") to let you know what information we collect when you visit our Site https://seraihomes.com("Site"), why we collect it and how we use it.The terms "You," "Your," "Yours" and "User" refer to the entity/person/organisation using our Site. When this Policy mentions "We", "Us," and "Our" it refers to Serai Homes and its subsidiaries and affiliates.

For any questions regarding this Policy or any requests regarding the processing of personal data, please contact us at [email protected]

1. INFORMATION WE COLLECT FROM YOU

We collect the information You provide to us and this information is necessary for the adequate performance of the contractual arrangement which is in place between You and us and allow us to comply with our legal obligations.

• Account Signup Information. When You create the account, we ask You to provide the signup information, such as Email, Username, Name, Passwords, Surname.
• Payment Information. To order and use features of Site, we may require you to provide certain financial information in order to facilitate the processing of payments. We collect your Credit or debit card type, Credit or debit card number, Credit or debit card expiration date, Name and surname.
• Login information. We collect Login information if You are logging to our account with Authentication Data.

2. INFORMATION WE COLLECT AUTOMATICALLY

When you use our Site or contact us directly we may collect information, including your personal information, about the way you act in our Site, the services You use and how You use them.

This information is necessary for the adequate performance of the contract between You and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Site.

• Log data and Device information. We automatically collect log data and device information when you access and use the Site, even if you have not created an Account or logged in. That information includes, among other things: Operating system, Browser type.
• Usage information. We use a tool called "Google Analytics" to collect information about your interactions with the Site (what pages you visit, such as the pages or content you view, you search for Listings, bookings you have made, and other actions on the Site. In consequence, Google, Inc. plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site). For more information please visit Google.

3. THE WAY WE USE YOUR INFORMATION

We process your information adhering to the general data processing principles. We may use the information we collect through our Site for a number of reasons, including to:

• Provide the services
• to create account
• to create trusted environment
• to create statistics and analyse market
• to stay connected